Everything you need to know for finding your perfect size, shipping domestic and international, returning products, and more.

Size Guide

Shipping

Returns

Care

FAQS

Size guide

To find your perfect size, please refer to the size guide below, along with any fit notes contained within the product page.

measurements are in CM

Size

Bust

78–83

83–88

88–93

93–98

98–103

Waist

60–65

65–70

70–75

75–80

80–85

Hips (Lower)

86–91

91–96

96–101

101–106

106–110

Scroll to see full table

Need help? If you have any questions about sizing, fit, or choosing the right style for you, feel free to email us:

info@facilswim.com

How to measure

Bust Circumference

Thread tape measure under your arms, around your back and across the fullest part of your bust. Once you have the tape measure lined up, relax your arms at either side.

Waist Circumference

Your natural waistline is the narrowest part of your waist, above your belly button and below your rib cage. Run the tape measure around your waist (like a belt), keeping it straight.III.

Lower Hip

Stand on a level surface with your feet together. Measure the fullest part of your bottom and upper thighs, not around your hip bones. Ensure the tape is straight around your body.

Helpful Tips

If you don't have a measuring tape, you can use a piece of string and then measure the string length with a ruler. Tape should be horizontal all around, and fit close to the body. These are tips to measure your body, not the garment.

Shipping

We offer free express shipping on all Australia orders, and free international express shipping on orders over $250 AUD.

Australia

Express Shipping
(2-3 business days)

Free

New Zealand

DHL Express Courier
(2-5 business days)

Free over $250 AUD
Or $36 under $250

USA, Europe, Canada

DHL Express Courier
(4-6 business days)

Free over $250 AUD
Or $36 under $250

Rest of world

DHL Express Courier
(4-6 business days)

Free over $250 AUD
Or $36 under $250

Scroll to see full table

Once your order has been shipped, you will be sent a confirmation email with tracking information.

Orders placed on weekends and public holidays will be shipped the following business day. During collection launches or promotional periods, order processing may be subject to delay.

please note we do not ship p.o boxes

Returns

We want you to adore your Fácil Swim pieces. If you decide your order is not quite right, you can return your items within 14 days of delivery for a refund.

How do I return my order?

To begin a return, contact our customer service team via the email below within 14 days of receiving your package. Please include your order number and reason for return.

info@facilswim.com

Australia Returns

We are happy to accept exchanges or returns for items that are in their original condition. To be eligible for a return, the item must meet the following conditions:

Unworn, unwashed, and unsoiled
Tags and liners must still be attached
Free from any odours, including perfumes

Returns will only be accepted if the item meets these criteria, if so you will receive a refund. If the item does not meet these conditions, it will be returned to you.

Australia returns are free of charge.

International Returns

We are happy to accept exchanges or returns for items that are in their original condition. To be eligible for a return, the item must meet the following conditions:

Unworn, unwashed, and unsoiled
Tags and liners must still be attached
Free from any odours, including perfumes

Returns will only be accepted if the item meets these criteria, if so you will receive a refund. If the item does not meet these conditions, it will be returned to you.

Please note, the return shipping fee for DHL, priced at $56 AUD, will be deducted from your refund.

Returns Policy

At Fácil swim we want you to be completely satisfied with your swimwear purchase. If you’re not happy with your item, we’ve made the return process as simple as possible. Please review our returns policy below for all the details.

Returns policy

Care instructions

Caring for your swimwear properly will help it last longer and keep its shape, elasticity, and colour intact. Here are some tips for taking care of your swimwear:

1. Rinse immediately after use with cold water

After every swim, rinse your swimsuit with cool water to remove chlorine, saltwater, sand, and sunscreen. This helps prevent any build-up of chemicals or salt, which can damage the fabric over time.

2. Hand wash only

Avoid using a washing machine, as it can be too rough on the fabric and cause stretching or fading. Instead, gently hand wash your swimsuit in cold water with a mild detergent. You can also use a detergent specifically designed for swimwear. Do not tumble dry or iron.

3. Don’t wring or twist

After washing, gently press out excess water from your swimsuit, but never wring or twist the fabric. Doing so can stretch and distort the material. Lay it flat on a clean towel to dry, in the shade.

4. Minimise sunscreen or tanning oil contact

Sunscreens, especially those containing high levels of oils, can stain swimwear and break down the fabric. Be mindful of where you apply sunscreen, and if possible, allow it to absorb fully before putting on your swimsuit.

5. Avoid rough surfaces

Be mindful of rough surfaces, like concrete, rocks, or poolside edges, that can snag or damage the fabric. Always sit or lie on a towel if you're at the pool or beach.

Frequently Asked Questions

We want you to have an enjoyable and seamless shopping experience. Explore a curated list of frequently asked questions, so you can shop confidently. If you can't find the answer you are looking for, you can contact our customer service team.

info@facilswim.com

What size should I order?

To find your perfect size, please refer to our Size Guide as well as any fit notes listed in the product details for your chosen styles. Need more help? Contact our customer service team.

Size Guide

When will you be restocking sold out items?

All Fácil Swim styles are handmade in limited numbers and are not restocked. From time to time, limited sizes may become available. To ensure you don’t miss out, we recommend ordering as soon as possible.

What payment methods does Facil Swim accept?

We accept most credit cards and PayPal.

Does Facil Swim deliver worldwide?

Yes, we deliver worldwide. For more information on shipping click the link below.

Shipping Information

Is it safe to purchase from the online store?

Yes, purchasing from our online store is extremely safe and secure. Our website uses Secure Socket Layering (SSL), an encryption technology that ensures safe internet transmission of your personal information. We do not store your credit card details nor do we share your personal information with any third party.

How do I track my parcel?

Once your order has been shipped the email confirmation will include a tracking number to ensure that you can track it right up until it arrives.

Note: For orders shipped outside of Australia we ship via DHL Express International Courier

What is Facil Swim's return policy?

We want you to adore your Fácil Swim pieces. If you decide your order is not quite right, you can return it to us within 14 days of delivery for a refund. For more information on returns, click the link below.

Returns

Do I have to pay for returns?

If you decide to return your order, you will be required to pay the below return fee: AU Returns: Free. NZ Returns: $36 AUD. International Returns: $56 AUD. All return fees will be deducted from the refund/credit amount at time of return submission, unless the return is of even or less value.

How do I return my order?

To begin a return, contact our customer service team via the email below within 14 days of receiving your package. Please include your order number and reason for return.

info@facilswim.com

What packaging should I use for my return?

Our mailer bags are designed for reuse. We encourage you to ship items back using the original Fácil Swim packaging the order was delivered in.

Do you offer exchanges?

Unfortunately, we don't offer exchanges for different styles or sizes. If you decide your order is not quite right, you can return it to us within 14 days of delivery for a refund.

To begin an refund, please contact our customer service team:

info@facilswim.com